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IT Infrastructure - Microsoft Teams Direct Routing - TEAM HQ

We work as our clients’ partner to determine their technology service needs, develop a program, and implement changes to match their business objectives. Whether it’s through a shared services model, infrastructure standardization, or operational efficiencies we work to help our clients achieve the benefits they’re counting on.

GCC High Environment with Microsoft Teams Audio Conferencing and PSTN

Microsoft has created Office 365 GCC High to meet the security requirements of government agencies and contractors with strict cybersecurity and compliance needs. In alignment with Office 365 GCC High Team Consulting Inc./ CallTower is offering Microsoft Teams Direct Routing – a hub for team collaboration within the required security parameters.

The GCC High environment provides compliance with set government requirements, especially those concerning cloud services. With Microsoft Office 365 and CallTower’s Microsoft Teams Direct Routing, these organizations will enjoy all the capabilities and collaboration of Microsoft services. An organization or business will also enjoy the benefits that are distinctive to GCC High.

  • GCC High will fully comply with the Federal Risk and Authorization Management Program at FedRAMP High and the security controls and control enhancements for United States Department of Defense Cloud Computing Security Requirements Guide (SRG) for information up to Impact Level 5 (L5)

Team Consulting Inc is a CallTower’s Federal Government Partner for GCC High Direct Routing Conferencing offered on GSA Schedule; Federal Supply Schedule (FSS) contract GS-35F-328GA

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Cloud Enablement

We help our clients leverage all aspects of cloud computing—Infrastructure, Platform, and Application services—to realize the benefits of flexibility, speed, and scale across their technology environments, whether it’s Microsoft Azure, Amazon Web Services, or other cloud computing providers
  • Cloud Migration Strategy & Execution
  • Cloud Engineering
  • Operational Support
  • Cloud Architecture & Scalability
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Help Desk

We understand that “the rubber hits the road” when it comes to interacting directly with customers and end users. Our customer service experts know how to help our clients significantly reduce response times, implement quality control measures, and improve customer satisfaction.

  • Tier I
  • Tier II
  • Tier III
  • Call Center

COTS and ERP Implementation

We have extensive experience deploying, customizing, integrating and operating a wide range of COTS and ERP software and collaborating with COTS/ERP vendors including, but not limited to Software AG, SAP, Oracle, Microsoft, Manhattan Associates, and many more.

The primary benefits of using COTS components in system design are to:

  • Reduce development time.
  • Allow faster insertion of new technology.
  • Lower life-cycle costs by taking advantage of the more readily available and up-to-date commercial industrial base
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Stars III Program Manager
Bruce Hargrave, PMP, CISM, CDPSE
Email: [email protected]
Phone: 301-219-4125

Physical Address Location:
1050 Connecticut Ave Ste 500
Washington, DC 20036-5304
USA

Link to GSA Stars III Website (www.gsa.gov/stars3)
 
8(a) STARS III group email address Email: [email protected]

  • – Contract Ordering Period: 07/02/2021 thru 07/01/2026 with one three-year option
  • – Task Order Performance can go 5 years beyond Contract ordering end date.
  • – There are no functional areas on STARS III so they should not be referenced, 8(a) STARS III was awarded under NAICS: 541512, Computer Systems Design Services. Requirements that align with other IT services NAICS codes are within the scope of the STARS III GWAC. These NAICS codes include, but are not limited to 541511, 541513, 541519, 518210.
  • – Directed awards allowed for orders up to the 8(a) Competitive Threshold.