IT Infrastructure

We work as our clients’ partner to determine their technology service needs, develop a program, and implement changes to match their business objectives. Whether it’s through a shared services model, infrastructure standardization, or operational efficiencies we work to help our clients achieve the benefits they’re counting on.

GCC High Environment with Microsoft Teams Audio Conferencing and PSTN

Microsoft has created Office 365 GCC High to meet the security requirements of government agencies and contractors with strict cybersecurity and compliance needs. In alignment with Office 365 GCC High Team Consulting Inc./ CallTower is offering Microsoft Teams Direct Routing – a hub for team collaboration within the required security parameters.

The GCC High environment provides compliance with set government requirements, especially those concerning cloud services. With Microsoft Office 365 and CallTower’s Microsoft Teams Direct Routing, these organizations will enjoy all the capabilities and collaboration of Microsoft services. An organization or business will also enjoy the benefits that are distinctive to GCC High.

Team Consulting Inc is a CallTower’s Federal Government Partner for GCC High Direct Routing Conferencing offered on GSA Schedule; Federal Supply Schedule (FSS) contract GS-35F-328GA

Cloud Enablement

We help our clients leverage all aspects of cloud computing—Infrastructure, Platform, and Application services—to realize the benefits of flexibility, speed, and scale across their technology environments, whether it’s Microsoft Azure, Amazon Web Services, or other cloud computing providers

Help Desk

We understand that “the rubber hits the road” when it comes to interacting directly with customers and end users. Our customer service experts know how to help our clients significantly reduce response times, implement quality control measures, and improve customer satisfaction.

COTS and ERP Implementation

We have extensive experience deploying, customizing, integrating and operating a wide range of COTS and ERP software and collaborating with COTS/ERP vendors including, but not limited to Software AG, SAP, Oracle, Microsoft, Manhattan Associates, and many more.

The primary benefits of using COTS components in system design are to: